We're hiring! Calyx needs a Membership Coordinator

Location: Industry City, Brooklyn, New York

The Calyx Institute is hiring a Membership Coordinator to play a key role in communicating with and facilitating support for our members, expanding our membership list, and streamlining our membership management processes. The Membership Coordinator will represent Calyx through professional, responsive communication with the members who support the Institute, reach out to potential new members at events, conferences, and other forms of outreach, and will maintain the membership database and assist with administrative tasks. As a small but growing nonprofit, Calyx is looking for someone who can work both independently and in close collaboration with our team.

Calyx is a not-for-profit education and research organization devoted to studying, testing, developing, and implementing privacy technology and tools to educate the public and promote free speech, free expression, civic engagement and privacy rights on the internet and...view

Shipping delays and slow response time

The last several weeks has seen a flurry of activity here at Calyx: we've hired our third staff member, Jeff Landale, had a deluge of new members sign up, moved our office and data center... and then temporarily evacuated the new office after a small fire in another of the building's offices (thankfully no one was injured and the fire did not reach Calyx's space).

This has caused a backlog in shipping out hotspots to new and renewing members, and in responding to questions and requests sent to our help desk. We're working through this backlog as quickly as we can and appreciate your patience -- and if your patience has run out and you're firmly in the realm of impatience, we understand. These delays shouldn't happen, and we're sorry that they are.

If you have questions about your membership, the wireless internet hotspots, or anything else, please send them to .


August 29, 2018: Sprint Maintenance Causing Problems for Some...

A quick reminder that there are a lot of people experiencing issues with Sprint at various locations. If you are one of them, it may be worth checking to see if your tower is on the list for hardware and/or software upgrades or maintenance. Please be patient if you are experiencing network problems, as the trouble may resolve itself as the maintenance is completed.

Sprint Maintenance URL:

As always you can connect to the Calyx Institute helpdesk via email at